Frequently asked questions
Answers to common questions before dispatch.
What do I need for an enquiry?
Prepare the pickup city in China, the destination in Iran, an accurate cargo description, ready date, package count, gross weight and dimensions per package type. Label measurements as estimates if packing is unfinished.
What if I haven’t chosen a shipping mode?
Choose “Help me choose” in the enquiry builder. Volume, weight, deadline and commodity details can help narrow down road, sea and air options.
Can I combine orders from multiple suppliers?
Consolidation can be reviewed by prior arrangement. Provide each supplier’s expected carton count and order reference before domestic dispatch so arrivals can be matched.
Does the site confirm price or transit time?
Price, estimated timing, capacity, routing and delivery scope are confirmed per shipment after review. The site tool calculates weight and volume.
What if my shipment contains batteries, liquids or powders?
Declare the exact commodity and composition early. Ask about acceptance and required documents before buying or dispatching. Availability depends on the cargo and route.
Does freight include delivery or clearance in Iran?
The written quote defines the service scope. Confirm the handover point, clearance responsibility, destination charges and local delivery separately.
Prepare an enquiry for your shipment
Put your package details and destination in a shareable summary.